Privacy Policy

Privacy Policy for Open Help 24 Hours

At Open Help 24 Hours, accessible from Open Help 24 Hours, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Open Help 24 Hours and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected by Open Help 24 Hours. This policy is not applicable to any information collected offline or via channels other than this website. Our Privacy Policy was created with the help of the Free Privacy Policy Generator.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. When you register for an Account, we may ask for your contact information, including items such as name, address, email address, mobile number and wahtsapp number etc.

How we use your information

We use the information & collect it in various ways, including : Provide, Update , Notify , Operate , Personalize , Improve & Maintain our Website. Analyze & Understand and how you use our website and it's Function. Services , Develop new products, Update & Notify features. To communicate with you, either directly or through any one of our agent or partners, For customer service & To provide you any upcoming update and other information relating to the website and Mobile Application.

Content Liability

We shall not be hold responsible for any content that appears on our Website. You agree to protect and defend us against all claims that is rising on our Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights

We reserve the right to remove all links or any particular link to our Website. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Exclusion

This Privacy Policy does not apply to any information other than information collected by Open Help 24 Hours through the Website including such information collected in accordance with the clause on "Collection of Information" above. This Privacy Policy will not apply to any unsolicited information provided by you through this Website or through any other means. This includes, but is not limited to, information posted on any public areas of the Website. All such unsolicited information shall be deemed to be non-confidential and Open Help 24 Hours will be free to use, disclose such unsolicited information without limitation. Open Help 24 Hours also protects your Personal Information off-line other than as specifically mentioned in this Privacy Policy. Access to your Personal Information is limited to employees, agents or partners and third parties, who Open Help 24 Hours reasonably believes will need that information to enable Open Help 24 Hours to provide Services to you. However, Open Help 24 Hours is not responsible for the confidentiality, security or distribution of your own Personal Information by our partners and third parties outside the scope of our agreement with such partners and third parties.

Right To Correction

You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of account registration. Open Help 24 Hours relies on the users to disclose to it all relevant and accurate information and to inform Open Help 24 Hours of any changes. If you wish to make a request to correct or update any of your personal data which we hold about you, you may submit your request in writing or via email to support@oh24hours.com

Refund and Cancellation Policies

Our refund policy lasts for 1 to 5 official woeking days. If 3 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Buyer can claim for return in these conditions only- (i) if you get wrong item. (ii) if you get damaged item.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and bill.
To complete your return or exchange, we require to verify your Name, Currier HSN, Currier AWB number & Mobile Number along with your postal address. After the verification, We will proceed for Currier return process and after getting our product back in company ,We will refund the paid payment within 1 to 5 official working days.

Shipping Policies and Delivery Timeline

Once order is confirmed, We will deliver the purchased product within 7-10 official working days of company. We use third party companies for delivery.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature..

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