Terms Of Service

Open Help 24 Hours - Terms of Service

This is a legal agreement between you (the person viewing, using or accessing the Site (as defined hereunder) and later referred to as "You", or "User" as per the context) a Proprietor Ship Firm under the Shop and Establishment Act 2013 . ( Open Help 24 Hours ). Please read these terms of use carefully before using the services offered by Open Help 24 Hours . These terms of use set forth the legally binding terms and conditions for Your use of the Open Help 24 Hours website, https://www.oh24hours.com and the Open Help 24 Hours mobile application together referred to as the "Site", and any sub-domains and the services, features, content or widgets available through the Site (collectively with the Site, referred to as the "Service(s)"), . By accessing, browsing and /or using this Site, you agree to be bound by the following terms and conditions as may be amended from time to time. You agree that the following terms and conditions shall apply or any other document signed by you in this regard. These terms and conditions include additional terms and policies which are referenced elsewhere in this document. If you do not agree to these terms, please do not access the Site or avail any service through the Site.

1. Acceptance Of Terms

By registering for and/or using the Service in any manner, You agree to all of the terms and conditions contained herein ("Terms of Use" or "Terms"), which is Shop and Establishment Open Help 24 Hours Privacy Policy and all other operating rules, policies and procedures that may be published from time to time by Open Help 24 Hours , each of which is Shop and Establishment by reference and each of which may be updated by Open Help 24 Hours from time to time without notice to You in accordance with the terms set out under the "Modification of Terms of Use" section below. In addition, some Services offered through the Service may be subject to additional terms and conditions specified by Open Help 24 Hours from time to time. Your use of such Services is subject to those additional terms and conditions, which are Shop and Establishment into these Terms of Use by this reference. These Terms of Use apply to all Users of the Service.

2. Access

Subject to these Terms of Use, Open Help 24 Hours may offer to provide the Services, as described more fully on the Site, and which are selected by You, solely for Your own use, and not for the use or benefit of any third party. Services shall include, but not be limited to, any Services Open Help 24 Hours performs for You, any hardware offered by Open Help 24 Hours , or any widgets that You download from the Site or, subject to the Terms set out under the "Third party Sites and Services" section below, from third party application stores authorized by Open Help 24 Hours , as well as the offering of any materials displayed or performed on or through the Services (including Content (as defined below)). Open Help 24 Hours makes no representation that the Content on the Site and/or the Services is appropriate to be used or accessed outside India. Any users who use or access the Site or avail the Services from outside India, do so at their own risk and are responsible for compliance with the laws of such jurisdiction. These Terms do not constitute, nor may these Terms be used for or in connection with any promotional activities or solicitation by anyone in any jurisdiction in which such promotional activities or solicitation are not authorized or to any person to whom it is unlawful to promote or solicit.

3. Registration and Eligibility

In order to use the Service, You are required to register with Open Help 24 Hours (either through its application or website) and represent, warrant and covenant that You will provide Open Help 24 Hours with accurate, truthful, and complete registration information (including, but not limited to Your name ("Username"), e-mail address and a password You will use to access the Service) and to keep Your registration information accurate and up-to-date. Failure to do so shall constitute a breach of these Terms of Use, which may result in immediate termination of Your Open Help 24 Hours account., Registration as a User, is only a one-time process and if You have been previously registered, You shall login / sign into Your account using the same credentials as provided by You during the registration process. You shall not : provide any false personal information to Open Help 24 Hours (including a false Username) or create any account for anyone other than Yourself without such person's permission; use a Username that is the name of another person with the intent to impersonate that person; use a Username or Open Help 24 Hours account that is subject to any rights of a person other than You without appropriate authorization; or use a Username that is a name that is otherwise offensive, vulgar, obscene or otherwise unlawful. Open Help 24 Hours reserves the right to refuse registration of, or cancel a Username in its sole discretion. Notwithstanding anything to the contrary contained in this Agreement, You are solely responsible and liable for activity that occurs on Your account and shall be responsible for maintaining the confidentiality of Your Open Help 24 Hours password. You shall never use another User's account without such other User's prior express permission. You will immediately notify Open Help 24 Hours in writing of any unauthorized use of Your account, or other account related security breach of which You are aware.Open Help 24 Hours may, in its sole discretion, refuse to offer the Service to any person or entity and change its eligibility criteria at any time. You are solely responsible for ensuring that these Terms of Use are in compliance with all laws, rules and regulations applicable to You and the right to access the Service is revoked where these Terms of Use or use of the Service is prohibited and, in such circumstances, You agree not to use or access the Site or Services in any way. At the time of registration, if the User provides or Open Help 24 Hours has reasonable grounds to suspect that any information that is untrue, inaccurate, not current or incomplete, Open Help 24 Hours reserves the right to suspend or terminate User’s account and refuse any and all current or future use of the Site (or any portion thereof) at any time in accordance with section 9 (Suspension and Termination).

4.Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. When you register for an Account, we may ask for your contact information, including items such as name, address, email address, and mobile number etc.

5. Cookies

We employ the use of cookies. By accessing Open Help 24 Hours, you agreed to use cookies in agreement with the Open Help 24 Hours Privacy Policy. Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

6. Conditions To Use

Unless otherwise stated, Open Help 24 Hours and/or its licensors own the intellectual property rights for all material on Open Help 24 Hours. All intellectual property rights are reserved. You may access this from Open Help 24 Hours for your own personal use subjected to restrictions set in these terms and conditions. You must not: Republish material from Open Help 24 Hours Sell, rent or sub-license material from Open Help 24 Hours Reproduce, duplicate or copy material from Open Help 24 Hours Redistribute content from Open Help 24 Hours This Agreement shall begin on the date hereof. Our Terms and Conditions were created with the help of the Free Terms and Conditions Generator. Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Open Help 24 Hours does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Open Help 24 Hours,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Open Help 24 Hours shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website. Open Help 24 Hours reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions. You warrant and represent that: You are entitled to post the Comments on our website and have all necessary licenses and consents to do so; The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party; The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity. You hereby grant Open Help 24 Hours a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

7. Rules and Conduct

As a condition of use, You promise not to use the Service for any purpose that is prohibited by these Terms of Use. You are responsible for all of Your activity in connection with the Service. Additionally, You shall abide by all applicable local, state, national and international laws and regulations and, if You represent a business, any advertising, marketing, privacy, or other self-regulatory code(s) applicable to Your industry. By way of example, and not as a limitation, You shall not (and shall not permit any third party to) take any action or publish any information that : infringes any patent, trademark, trade secret, copyright, right of publicity or other right of any other person or entity or violates any law or contractual duty or obligations of confidentiality; You know is false, misleading, untruthful or inaccurate; is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another's privacy, tortious, obscene, vulgar, pornographic, offensive, profane, contains or depicts nudity, contains or depicts sexual activity, promotes bigotry, discrimination or violence, or is otherwise inappropriate as determined by Open Help 24 Hours in its sole discretion; constitutes unauthorized or unsolicited advertising, junk or bulk e-mail ("spamming") and not engage in any form of antisocial, disrupting, or destructive acts, including "flaming," "flooding," "trolling," “phishing” and "griefing" as those terms are commonly understood and used on the internet; involves commercial activities (whether or not for profit) and/or sales without Open Help 24 Hours prior written consent such as contests, sweepstakes, barter, advertising, or pyramid schemes; contains software viruses or any other computer codes, files, worms, logic bombs or programs that are designed or intended to disrupt, disable, damage, limit, overburden, impair, compromise or interfere with the Site, the Users, or Open Help 24 Hours systems or security or with the proper functioning of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any system, data, password or other information of Open Help 24 Hours or any third party; impersonates any person or entity, including any employee or representative of Open Help 24 Hours; includes anyone's identification documents or sensitive financial information; or breaches the Terms of Use and /or Privacy Policy and/or any of the other policies and rules Shop and Establishment herein. You shall not (directly or indirectly) : take any action that imposes or may impose (as determined by Open Help 24 Hours in its sole discretion) an unreasonable or disproportionately large load on Open Help 24 Hours (or its third-party providers') infrastructure; interfere or attempt to interfere with the proper working of the Service or any activities conducted on the Service; bypass any measures Open Help 24 Hours may use to prevent or restrict access to the Service (or other accounts, computer systems or networks connected to the Service); run any form of auto-responder or "spam" on the Service; use manual or automated software, devices, or other processes to "crawl" or "spider" any part of the Site; harvest or scrape any Content from the Service; modify, adapt, appropriate, reproduce, distribute, translate, create derivative works or adaptations of, publicly display, republish, repurpose, sell, trade, or in any way exploit the Service or Content, except as expressly authorized by Open Help 24 Hours; decipher, decompile, disassemble, reverse engineer or otherwise attempt to derive any hardware, or source code or underlying ideas or algorithms of any part of the Service (including without limitation any application or widget), except to the limited extent applicable laws specifically prohibit such restriction; copy, rent, lease, distribute, or otherwise transfer any of the rights that You receive hereunder; not delete or modify any Content of the Site and / or the Services, including but not limited to, legal notices, disclaimers or proprietary notices such as copyright or trademark symbols, logos, that You do not own or have express permission to modify; use the Site or any Services in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these Terms of Use, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, including viruses, or harmful data, into the Site, any Services or any operating system; not make false or malicious statements against the Services or the Site or Open Help 24 Hours; or otherwise take any action in violation of Open Help 24 Hours guidelines and policies. You acknowledge that all hardware and software underlying the Site as well as other internet related software which are required for accessing the website are Open Help 24 Hours intellectual property, and that You have no rights in, or to, the hardware, Site or any Services other than the right to use each of them in accordance with the terms of these Terms of Use. Open Help 24 Hours has intellectual property rights over all intellectual property on the Site except any intellectual property or Content owned by third parties including third-party service providers or any UGC (as defined hereunder). Open Help 24 Hours reserves the right to initiate appropriate legal proceedings against any User or third party including third-party service provider for an infringement of its intellectual property rights, in accordance with applicable law. Nothing herein shall give the User or any third party including third-party service provider any intellectual property rights in any of the intellectual property owned by Open Help 24 Hours. The User agrees that it shall not make any claim against Open Help 24 Hours for any intellectual property of Open Help 24 Hours under these Terms of Use. Open Help 24 Hours reserves the right to access, read, preserve, and disclose any information as Open Help 24 Hours reasonably believes is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce these Terms of Use, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect the rights, property or safety of Open Help 24 Hours, its users and the public, or (vi) providing, modifying, or improving future or current products and/or services of Open Help 24 Hours. Further, the User hereby irrevocably and unequivocally authorizes Open Help 24 Hours to utilize User information, User Submissions, or Content for the purposes including those set out below: provision of Services in accordance with these Terms of Use; disclose User information, User Submissions, or Content to its Proprietor, officers, employees, advisors, auditors, counsel, or its authorized representatives on a need to know basis for provision of the Services; providing, modifying, or improving future or current products and/or services of Open Help 24 Hours. contacting a third-party service provider and/ or facilitating/ enabling the services of a third-party service provider for the User pursuant to the arrangement between Open Help 24 Hours and such third-party service provider; Provided that nothing contained herein shall constitute or be deemed to constitute an agency or partnership or association of persons for and on behalf of Open Help 24 Hours or any third-party service provider. The arrangement specified in this clause is strictly executed on principal to principal basis and each concerned person shall be bound for their distinct responsibilities, rights, liabilities and obligations in accordance with the relevant bilateral agreement between such persons. conducting internal studies, consumer research, surveys and preparing reports in connection with the Services; entering the registration data for an account; and sending alerts, contact details, promotional messages, promotional calls, location information whether by Open Help 24 Hours itself or through its partners/ vendors and sub-partners/ sub-vendors who are Users of the Site. You shall not (and shall not permit any third party to), while using the features on the Site, including but not limited to the chat feature and any functionality of the chat feature, take any action or host, display, upload, transmit, share or publish any information or User Submission that : belongs to another person or User, or tends to impersonate another person; is defamatory, obscene, pornographic, paedophilic, invasive of one’s privacy, libellous, racially objectionable and is otherwise unlawful under applicable laws; is harmful to children; violates any applicable laws, including but not limited to laws in relation to data protection and privacy; violates any third party intellectual property rights; You know is patently false or misleading and is written or published with the intent to mislead or harass a person or entity for financial gain or cause injury to such person or entity; threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order, or incites others to commit offences; contains software viruses or any other computer codes, files, worms, logic bombs or programs that are designed or intended to disrupt, disable, damage, limit, overburden, impair, compromise or interfere with the Site, the Users, or Open Help 24 Hours systems or security or with the proper functioning of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any system, data, password or other information of Open Help 24 Hours or any third party. You hereby grant Open Help 24 Hours the license to use your User Submissions in presentations, websites, press releases, interviews, promotional materials and other self-promotional channels, including but not limited to social media platforms, and you shall not, under any circumstance whatsoever, hold Open Help 24 Hours liable for usage of such User Submissions for the aforementioned purposes. You hereby agree and acknowledge that Open Help 24 Hours has no control whatsoever over, and no duty to take any action regarding any Content, including User Submissions, posted on the Site, more specifically through the chat feature available on the Site.

8.Third Party Sites and Services

Open Help 24 Hours may permit You to link to other websites, services or resources on the Internet, and other websites, services or resources may contain links to the Site. When You access third party websites, You do so at Your own risk. These other websites are not under of Open Help 24 Hours control, and You acknowledge that Open Help 24 Hours is not responsible or liable for the content, functions, accuracy, legality, appropriateness or any other aspect of such websites or resources. The inclusion of any such link does not imply endorsement by Open Help 24 Hours or any association with its operators. You further acknowledge and agree that Open Help 24 Hours shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such website or resource. Open Help 24 Hours permits third-party service providers to serve tailored advertisements to the User on the Site, and further permits them to access their own cookies or similar technologies on the User’s device to access the Site or avail the Services. The User acknowledges and agrees that third party service providers may use cookies or similar technologies to collect information about the User’s pattern of availing the Services, in order to inform, optimize, and provide advertisements based on the User’s visits on the Site and general browsing pattern and report how third-party service providers advertisement impressions, other uses of advertisement services, and interactions with these impressions and services are in relation to the User’s visits on such third party’s website. Open Help 24 Hours neither has access to, nor do the Terms of Use govern the use of cookies or other tracking technologies that may be placed by third party service providers on the Site. These parties may permit the User to opt out of tailored advertisement at any time, however, to the extent advertising technology is integrated into the Services, the User may still receive advertisements and related updates even if they choose to opt-out of tailored advertising. Open Help 24 Hours assumes no responsibility or liability whatsoever for the User’s receipt or use of such tailored advertisements. It is to be noted that Open Help 24 Hours does not guarantee the accuracy, integrity or quality of any content/service provided by such third-party service provider. Further, the Users interactions with such third-party service providers through the Services provided by Open Help 24 Hours on the Site, including payment and delivery of goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between the Users and the third-party service providers. In no event shall Open Help 24 Hours be liable for any damages arising out of any interaction between the User and such third-party service provider. The information provided on the Site is provided to the Users on an "AS IS, WHERE IS" basis.

9. Suspension and Termination

Subject to applicable law, the User is responsible for notifying Open Help 24 Hours immediately upon becoming aware of any unauthorized access into or misuse of the account causing a breach of security as per the Terms of Use. Open Help 24 Hours shall extend support by ensuring immediate termination or suspension of such account and shall take such other appropriate safety measures as it may deem necessary. Open Help 24 Hours shall not be held liable for any unauthorized access into the account and/or any loss or damage caused to the User by such unauthorized access or loss or damage caused as a consequence of the delay or failure of the User in informing Open Help 24 Hours about such unauthorized access. Open Help 24 Hours, at all times, reserves the right, to reject or disable an account immediately in the event of the User’s violation of any applicable law or anything done by the User in contravention of these Terms of Use and including but not limited for any other reason in relation to the safe and secure operation of the Site. Open Help 24 Hours has the right to modify, suspend or terminate all or any part of the Services including its features, structure, Fees and layout, and/or suspend or deactivate, whether temporarily or permanently, the account and/or User’s access to the Site, at any time, without any prior notice to the User. Open Help 24 Hours may terminate Your access to all or any part of the Service at any time, with or without cause, with or without notice, effective immediately, which may result in the forfeiture and destruction of all information associated with Your membership. If You wish to terminate Your account, You may do so by following the instructions on the App. Any fees paid hereunder are non-refundable. All provisions of these Terms of Use which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

10. Indemnification

You shall defend, indemnify, and hold harmless Open Help 24 Hours, its affiliates and each of its employees, contractors, Proprietor, suppliers and representatives from all losses, costs, actions, claims, damages, expenses (including reasonable legal costs) or liabilities, that arise from or relate to Your use or misuse of, or access to, the hardware, Site, Service, Content, or otherwise from Your violation of these Terms of Use, or infringement by You, or any third party using Your account, of any intellectual property or other right of any person or entity. Open Help 24 Hours reserves the right to assume the exclusive defence and control of any matter otherwise subject to indemnification by You, in which event You will assist and cooperate with Open Help 24 Hours in asserting any available defences.

11. Limitation of Liability

Open Help 24 Hours will not be liable or responsible for: Any instance where the transaction is unable to be completed or does not fructify; any failure to perform, or delay in performance of, any of Open Help 24 Hours obligations under these Terms of Use that is caused by any act or event beyond Open Help 24 Hours reasonable control, including force majeure events; any failure to perform, or delay in performance of, any of Open Help 24 Hours obligations under these Terms of Use or any financial loss that is caused by an assigned partner(s) or a third-party service; the Site not meeting Your individual requirements or the Site containing defects or errors, as the Site has not been developed specifically for You. It is Your responsibility to ensure that You use the Site if the facilities and functions of the Site meet Your requirements; any loss or damage caused by a distributed denial-of-service, viruses attack, or other technologically harmful material that may infect Your device, data or other proprietary material due to Your use of the Site or the Services. Additionally, by using the Site or any Services, You acknowledge and agree that internet transmissions are never completely private or secure. You understand that any message or information You send using the Site or any Services may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted. To the maximum extent permitted by applicable law, in no event shall Open Help 24 Hours, nor its Proprietor, employees, agents, representatives, partners, suppliers or content providers, be liable under contract, tort, strict liability, negligence or any other legal or equitable theory or otherwise (and whether or not Open Help 24 Hours, its Proprietor, employees, agents, representatives, partners, suppliers or content providers had prior knowledge of the circumstances giving rise to such loss or damage) with respect to the Site, Service, or Content for : the use or the inability to use the Site and /or Service; indirect, remote or consequential losses or damages; loss of actual or anticipated profits; loss of revenue; loss of goodwill; unauthorized access to or alteration of Your transmissions or loss of data; loss of anticipated savings; wasted expenditure; cost of procurement of substitute goods or services; or any other matter relating to the Site and / or Service. It is Your responsibility to ensure that You use the Site only if the facilities and functions of the Site meet Your requirements. Nothing in these Terms of Use shall be deemed to exclude or limit Your liability in respect of any indemnity given by You under these Terms of Use. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to You. Without prejudice to the foregoing, none of the Proprietor, employees, agents, representatives, partners, suppliers or content providers of Open Help 24 Hours shall be personally liable for any action in connection with the Site or the Services. Open Help 24 Hours total aggregate liability under these Terms of Use shall be limited to the Fees paid by the User for availing the Services in relation to which such liability of Open Help 24 Hours arises.

12. Copyright and Trademarks

Copyright in works contained in the Site, including but not limited to all Content, features, functionality software, design, text, sound recordings and images, are Open Help 24 Hours exclusive property, or licensed by Open Help 24 Hours, except as otherwise expressly stated. You may access the Site only for Your use of the Services offered. All trademarks, service marks, trade names, trade Address, and other forms of intellectual property are proprietary to Open Help 24 Hours. No information, code, algorithms, Content or material from the Site may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way without Open Help 24 Hours express written permission. The use of any such materials on any other web site or networked computer environment or for any other purpose is strictly prohibited and such unauthorized use may violate copyright, trademark and other similar laws

You must : not copy, transmit, display, perform, distribute (for compensation or otherwise), license, alter, store or otherwise use the Site or any of its components; not delete or modify any Content of the Site and / or the Services, including but not limited to, legal notices, disclaimers or proprietary notices such as copyright or trademark symbols, logos, that You do not own or have express permission to modify; take all reasonable precautions to protect Open Help 24 Hours proprietary information, and (b) not to use (except as expressly permitted herein) or divulge to any third person any such proprietary information. not do any "mirroring" or "framing" of any part of the Services, or create internet links to the Services which include log-in information, user names, passwords, and/or secure cookies; not use the Services, or permit it to be used, for purposes of product evaluation, benchmarking or other comparative analysis intended for publication; comply with any applicable law and regulation relating to downloading, using or otherwise exporting the technology used or supported by the Site or any Services, which may include but is not limited to not using the Site in a country where the use of the Site or any Services is unlawful. The Registered User agrees that Open Help 24 Hours can use the Registered User’s brand identity including its logo, organization name and mention Registered User’s usage of this Service in sales sheets, presentations, websites, press releases, interviews, promotional materials and other self-promotional channels.

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